Problem/Question
How to add printer in AIl-In-One Tool application.
Failed to add a printer.
Auto printer discovery.
Applicable To
SATO All-In-One Tool
Resolution/Answer
Only SATO printers, specifically those supported by this All-In-One Tool, can be detected and added. Currently, the following interfaces are supported:
- LAN (Wired and Wireless, TCP/IP)
- USB (Plug & Play)
Before adding the printer, connect the printer to the PC or network. Please refer to the operator manual of each printer for details on the connection.
The All-In-One Tool can automatically detect SATO printers connected via the USB interface and the standard LAN interface within the network system.
- Consult your IT to make sure your printers are successfully connected to your network.
- On the printer page, click [Discover Printers]. The All-In-One Tool starts scanning and lists out all the printers connected to the network system.
- Select the check box of the printers you want to add. The printers are added to the printer page.
-
Click [Add Printer].
Remarks
When All-In-One Tool tries to connect to the printer, it is important to ensure that there is no other application (such as a printer driver) using the printer at the same time.
For example, a printer driver that is actively connecting to the PW208NX via the USB port will cause connection problems to the All-In-One Tool with this printer.