S8x-NX How to solve an error message 1028 (Gap not found) Miho 20 September 2024 06:47 Updated When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press thebutton (OFFLINE) orbutton, or open/close the print head. Cause and Countermeasure Reference Cause (1) Meandering media. Countermeasure (1) Load the media correctly. Loading Media Cause (2) A label is attached to the media sensor. Countermeasure (2) Clean the media sensor. Cleaning Using the Cleaning Kit Cause (3) The media sensor type is incorrect. Countermeasure (3) Set the media sensor type which is compatible with the media you use. Media Sensor Type Cause (4) The media sensor level is incorrect. Countermeasure (4) Adjust the media sensor level. Calibrate [01-01240-EN]
