CT4-LX Replacing the Optional Linerless Platen Roller – SATO Help Center

View the video here (it has no audio).

You can easily remove and replace a damaged or worn linerless platen roller.

•	Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

•	Disconnect the power cord from the AC outlet before you replace the platen roller.

Guideline to Replace the Linerless Platen Roller

The linerless platen roller has a blue stripe on the center of the roller. When the blue striped marking started to fade off, it indicates that you should replace the linerless platen roller.

•	This is only a general guideline. The condition in which the linerless platen roller wears out varies depending on the media that is used. In any case, replace the worn linerless platen roller when it affects the printing quality of the product.

View the video below for the procedure.

1.	Make sure that the product is powered off, and disconnect the power cord from the AC outlet.

2.	Press the cover open latch (1) to open the top cover (2).

3.	Remove the media if it is already loaded.

4.	Raise the 2 levers (4) of the platen roller (3) to remove the platen roller.

5.	Install the new platen roller (3) and lower the 2 levers (4) toward the front.

6.	Reload the media if you removed it in step 3.

7.	Close the top cover.

Push both ends of the top cover, and close it firmly until it clicks.

•	When closing the top cover, be careful not to pinch your fingers.

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