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WS4 – New Printer Quick Setup Guide

Toms
Updated

Problem/Question

How to install and configure the SATO WS408 printer for first-time use.

 

Applicable To

SATO WS408TT, WS412TT, WS408DT, WS412DT, WS408-2DT, WS412-2DT 

 

Resolution/Answer

Before You Begin

Ensure you have the following items:

  • SATO WS4 printer
  • Power adapter and power cord
  • USB, Ethernet, or Serial cable (depending on your connection method)
  • Label roll
  • Ribbon (for Thermal Transfer printing)
  • Computer with printer driver installed

 

Step 1: Unpack the Printer

  1. Remove the printer and accessories from the packaging.
  2. Verify that all components are included.
  3. Remove any protective tape and packing materials from the printer.

 

Step 2: Connect the Power

  1. Connect the power adapter to the printer.
  2. Plug the power cord into a power outlet.
  3. Turn on the printer using the power switch.

The Power LED should illuminate.

 

Step 3: Load Labels

  1. Open the printer cover.
  2. Place the label roll onto the media holder.
  3. Feed the labels through the media path.
  4. Adjust the media guides to fit the label width.
  5. Close the printer cover securely.

 

Step 4: Install Ribbon (Thermal Transfer Mode Only)

If using Thermal Transfer labels:

  1. Open the printer cover.
  2. Install the ribbon supply roll onto the ribbon holder.
  3. Route the ribbon according to the diagram inside the printer.
  4. Attach the ribbon leader to the take-up core.
  5. Rotate the take-up core to remove slack.
  6. Close the printer cover.

Note: Skip this step when using Direct Thermal labels.

 

Step 5: Connect the Printer to the Computer

USB Connection

  1. Connect the USB cable between the printer and computer.
  2. Wait for Windows to detect the device.

Ethernet Connection

  1. Connect the network cable to the printer.
  2. Connect the other end to the network switch or router.
  3. Verify the network indicator is active.

 

Step 6: Install the Printer Driver

  1. Download the latest SATO printer driver from the SATO support website.
  2. Run the installation package.
  3. Follow the on-screen instructions.
  4. Select the correct connection type (USB or Network).
  5. Complete the installation.

 

Step 7: Calibrate the Media Sensor

You need to calibrate the media sensor to print properly. WS printers provide transmissive and reflective sensor calibration. Take the following steps to use them. 

  1.  Make sure the media is properly loaded, the print module is closed, and the printer’s power switch is set to the OFF position. 
  2.  Press and hold the FEED button and turn on the printer. 
  3.  Both status lights illuminate solid orange for a few seconds. Next, they turn to green shortly and then turn to other colors. Do one of the following to select the sensor: 
  •  If you want to calibrate the transmissive sensor, when LED 1 turns to green and LED 2 turns to red, release the FEED button immediately. 
  • If you want to calibrate the reflective sensor, when LED 1 turns to green and LED 2 turns to orange, release the FEED button immediately. 
  1.  Press the FEED button. The media calibration is complete after the printer feeds 3-4 labels and stops.

 

Step 8: Print a Test Label

  1. Open Devices and Printers on your computer.
  2. Right-click the SATO WS408 /W412 printer.
  3. Select Printer Properties.
  4. Click Print Test Page.
  5. Confirm the label prints correctly.

 

Setup Complete

Your SATO WS4 printer is now ready for printing. 

 

 

[03-80317-EN]

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