Problem/Question
How to install and configure the SATO WS408 printer for first-time use.
Applicable To
SATO WS408TT, WS412TT, WS408DT, WS412DT, WS408-2DT, WS412-2DT
Resolution/Answer
Step 1: Connect the Printer to the Computer
USB Connection
- Connect the USB cable between the printer and computer.
- Wait for Windows to detect the device.
Ethernet Connection
- Connect the network cable to the printer.
- Connect the other end to the network switch or router.
- Verify the network indicator is active.
Step 2: Install the Printer Driver
- Download the latest SATO printer driver from the SATO support website.
- Run the installation package.
- Follow the on-screen instructions.
- Select the correct connection type (USB or Network).
- Complete the installation.
Step 3: Calibrate the Media Sensor
You need to calibrate the media sensor to print properly. WS printers provide transmissive and reflective sensor calibration. Take the following steps to use them.
- Make sure the media is properly loaded, the print module is closed, and the printer’s power switch is set to the OFF position.
- Press and hold the FEED button and turn on the printer.
- Both status lights illuminate solid orange for a few seconds. Next, they turn to green shortly and then turn to other colors. Do one of the following to select the sensor:
- If you want to calibrate the transmissive sensor, when LED 1 turns to green and LED 2 turns to red, release the FEED button immediately.
- If you want to calibrate the reflective sensor, when LED 1 turns to green and LED 2 turns to orange, release the FEED button immediately.
- Press the FEED button. The media calibration is complete after the printer feeds 3-4 labels and stops.
Step 4: Print a Test Label
- Open Devices and Printers on your computer.
- Right-click the SATO WS408 /W412 printer.
- Select Printer Properties.
- Click Print Test Page.
- Confirm the label prints correctly.
Setup Complete
Your SATO WS4 printer is now ready for printing.
[03-80317-EN]