<The causes frequently observed>
(1) Improper loading of the label
(2) Dirt such as adhesive or piece of label on the label route
< Measure >
(1) Please refer the below link and reload the label accordingly.
CL4NX: How to set and reload the media (label and ribbon):
(2) Please clean inside of the printer particularly the media route.
Please also refer to the below link for adjusting a vertical printing position.
Print position adjustment:
[01-00047-EN]