CL-NX Media Is Fed According to the Specified Number, but Not Printed

Miho

15 May 2026 14:03 Updated

Applicable models: CL4NX/6NX
Please refer to the below.

What to check	Countermeasure
Are the media and ribbon loaded correctly?	Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only)
Are the print head and media sensor dirty or is there a label attached to them?	Clean the print head and media sensor. Cleaning Using the Cleaning Kit After that, perform a test print with the product. Test Print
Is the print head installed correctly?	Install the print head correctly. Replacing the Print Head

Contact your SATO technical support if the error cannot be resolved.

[01-01547-EN]