CL-NX The Print Position Is Shifted Vertically from the Media Feed Direction

Miho

15 May 2026 14:03 Updated

Applicable models: CL4NX/6NX
Please refer to the below.

What to check	Countermeasure
Are the media and ribbon loaded correctly?	Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only)
Is the media sensor type set correctly?	Set the media sensor type which is compatible with the media you use. Media Sensor Type
Is the print position set correctly? (Pitch, base reference point correction of the vertical position)	Adjust the print position (pitch, base reference point correction of the vertical position). Adjusting the Print Position Imaging
Are the platen roller and media sensor dirty?	Clean the platen roller and media sensor. Cleaning Using the Cleaning Kit

Contact your SATO technical support if the error cannot be resolved.

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