Problem/Question
Label sticking to the printer head and getting stuck and overheating.
Applicable To
WS408TT, WS408DT, WS412TT, WS412DT.
Resolution/Answer
Kindly confirm that you are routing the labels correctly using the following link below:
SATO WS4TT Media Loading
We suggest thoroughly cleaning the printhead and printable area as there might be some residue causing the labels to stick and jam to the inside of the printer.
[03-80151-EN]