If your printer is experiencing issues such as print failures, error messages, or paper jams, we’re here to help. Please follow the steps below to request a repair:
1. Contact Us First
To ensure a smooth support process, please prepare the following information when reaching out, including but not limited to:
Printer model and Serial number
Detailed description of the issue
(e.g., not printing, error code displayed, paper jam, etc.)Date of purchase or warranty status, if known
➡️ Click here to access the repair request form
(You will be contacted by the nearest service center.)
[12-80281-EN]