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  1. SATO Help Center
  2. FAQ
  3. FAQ

FAQ

  • Can I use the same NiceLabel license key on more than one computer at the same time?
  • How do I move my NiceLabel license from my old computer to a new one?
  • Why AEP missing in my printer?
  • Is there a limit to the label size SmaPri can print?
  • How do I update the SmaPri driver on my device?
  • Can multiple users print at the same time using SmaPri over Bluetooth?
  • Is the SmaPri driver available on both iOS and Android?
  • How do I install the SmaPri driver on my mobile device?
  • How To Install And Uninstall CUPS Driver For SATO Printer In Linux & PPD
  • Printer Won’t Print When Receive Print Job From PC.
  • The Output is Resized - When Sending Print Job To 2 Same Printer Model But Different DPI, The Output is Resized
  • Hand Labeler Repair Request
  • Checking Your Printer's Warranty
  • Factory Reset
  • Where can I get a license key for Label Gallery?
  • How to Order Replacement Parts
  • How to Request Printer Repair Service
  • Why Is Label Printer Skipping Every Other Label?
  • Does the printer need an internet connection to scan SATO Online Services (SOS)?
  • What is the different between Wi-Fi and Wi-Fi direct?
  • Which printer models support direct PDF printing?
  • Can I use perforated labels with CL4/6NX Plus printers?
  • Can I use water to clean the printhead of my printer?
  • Can I set up multiple printers on one network?
  • Does the PW2/4NX printer support thermal transfer printing?
  • What is the WS2/4 printer utility?
  • How do I clean the RFID antenna?
  • Where can I download the SATO Online Services (SOS) app?
  • Does RFID encoding require special firmware updates?
  • WS4- How do I set up a blank tag with the proper dimensions?
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