Problem/Question
The printer does not feed the media out.
Applicable To
WT4-AXB
Resolution/Answer
The media is not loaded correctly. Please reload the media.
The SATO BASIC LINE WT4-AXB Series printers offer three different loading modes: standard,
dispenser, or with a cutter.
⚫ Standard mode allows you to collect each label freely.
⚫ Dispenser mode peels the liner away from the label as it is printed. After the label is
removed, the next label is printed.
⚫ Cutter mode automatically cuts the label after it is printed. There is a cutter type for
cutting media.
Load media in standard mode
1. Lift the open cover to expose the media compartment.
2. Insert the media roll into the media supply spindle and slide the media guide inward.
3. Push right the head latch for media loading.
4. The label must face up to the media passes through the printhead module. Thread the
media under the 'media guide' and through the damper until it locks in place. Then, pass
it under the media sensor guide module and over the roller.
5. Press the two push points to hook the media.
6. Close the open cover.
Load media in dispenser mode
Steps 1 to 3 are like “Standard Mode”.
1. Lift the open cover to expose the media compartment.
2. Load a media roll into the media supply spindle and slide the media guide inward.
3. Pull the head latch media loading.
4. Remove enough labels from the leading end of the media roll to expose 6 inches of liner.
5. Guide the media liner under the printhead module. For more specific media guidance,
refer to Step 4 in Standard Mode.
6. Push down the dispenser mechanism release lever and guide the media liner behind the dispenser module.
7. Close the dispenser module by using the push points. Press the two indicated points
firmly until you hear a "click," which confirms that the dispenser module is securely
closed.
8. Close the open cover, turn on the printer, or press the FEED button if it is already on.
Load media in cutter mode
Steps 1 to 3 are like “Standard Mode”.
1. Lift the open cover to expose the media compartment.
2. Load a media roll into the media supply spindle and slide the media guide inward.
3. Pull the head latch media loading.
4. Load the media roll into the printhead module and under the media sensor guide. For
more specific lead media, see Step 4 in Standard Mode. Fasten the cutter module and
feed media through the cutter.
5. Retract the cutter. Press the two indicated points firmly until you hear a "click," which
confirms that the dispenser module is securely closed.
6. Close the open cover, turn on the printer, or press the FEED button if it is already on. The
printer will then feed the labels through the cutter automatically.
03-80243-EN