Problem/Question
Printer stop working, unable to print label.
LED lights error status.
Applicable To
WT4-AXB
Resolution/Answer
Printer Lights
The front panel has three lights: ONLINE, MEDIA, and RIBBON. These indicators display the
printer's operation status. The panel control buttons can control the printer's simple
functions.
Status Lights
Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate.
| LCD Display | ONLINE | MEDIA | RIBBON | Description |
|
ONLINE （203,AUTO） |
ON | ON | ON | In the ONLINE mode |
|
Print Head Overheated |
ON | Blinking | ON | The print head needs to cool down. |
| Command Error | ON | Blinking | Blinking |
A command error was found while checking the command sequence. |
| EEPROM ERROR | ON | Blinking | Blinking |
An EEPROM for backup cannot be
read/written properly. |
| USB R/W Error | ON | Blinking | Blinking |
∙ An error occurred when writing
data into USB or flash memory.
∙ An erase error has occurred in
formatting USB memory or flash
memory.
∙ Saving failed because of USB or
flash memory's insufficient
capacity.
∙ Firmware update has an error.
|
| Cancel | Blinking | ON | ON |
Press CANCEL KEY to interrupt and delete a print task |
| CLEAR FLASH | Blinking | ON | ON | Clear flash memory. |
| Cutter Error | Blinking | ON | ON |
The cutter has failed, or there is a paper jam inside the cutter. |
| Memory Full | Blinking | ON | ON |
The loaded soft fonts, graphics, or forms entirely cause the printer buffer. |
| MEMORY INIT | Blinking | ON | ON | USB Memory is being initialized. |
| Offline | Blinking | ON | ON |
The printer is in Offline status. Media sensors cannot index label gaps. |
| Print Head Error | Blinking | ON | ON | Head broken error |
| Print Head Open | Blinking | ON | ON | The head latch is not closed. |
| RESET | Blinking | ON | ON |
Press CANCEL KEY + POWER ON to reset the NVR table. |
| Parity Error | Blinking | ON | ON |
The format or baud rate of the RS232 communication is inconsistent between the printer and host. |
| Test Print | Blinking | ON | ON |
Press FEED KEY + POWER ON to print the self-test label. |
| Upgrade | Blinking | ON | ON | The printer is receiving data |
| Ribbon End | Blinking | ON | ON |
The ribbon was not installed, and the end-of-ribbon occurred. |
| Calibrating... | Blinking | ON | Blinking |
Press the PAUSE KEY + POWER ON to calibrate the media. |
| Out of Paper | Blinking | Blinking | ON |
The media is not installed or used up. The printer fails to detect the media gap. The media sensor is out of range during calibration. The label has run out. The last label was issued typically, and the label has run out. |
| Paper Jam | Blinking | Blinking | ON |
A paper jam occurred during a paper feed. |
[03-80250-EN]