Our normal SATO Live Chat Operating Hours are Mon. through Fri. from 9 a.m. to 5 p.m. (UTC/GMT+8), excluding Singapore public holidays.
The Singapore public holidays and company holidays will be as follows:
| # | Holiday for 2025 | Date | Remarks |
| 1 | New Year's 2026 | Jan 1, 2026 | Closed |
| 2 | CNY Eve (Company Holiday) | Feb 16, 2026 | Closed |
| 3 | Chinese Lunar New Year | Feb 17, 2026 - Feb 18, 2026 | Closed |
| 4 | Replacement of Hari Raya Puasa | Mar 23, 2026 | Closed |
| 5 | Good Friday | Apr 3, 2026 | Closed |
| 6 | Labour Day | May 1, 2026 | Closed |
| 7 | Hari Raya Haji | May 27, 2026 | Closed |
| 8 | Replacement of Vesak Day | June 1, 2026 | Closed |
| 9 | Replacement of National Day | Aug 10, 2026 | Closed |
| 10 | Replacement of Deepavali | Nov 9, 2026 | Closed |
| 11 | SATO Foundation Day | Nov 17, 2026 | Closed |
| 12 | Christmas Day eve (Company Holiday) | Dec 24, 2026 | Open 9.00am- 12.30pm |
| 13 | Christmas Day | Dec 25, 2026 | Closed |
| 14 | New Year eve (Company Holiday) | Dec 31, 2026 | Open 9.am-12.30pm |
Last updated: 20-Jan-2026
* The date and time indicated are in Singapore time zone.
* Our agents cannot respond to live chat support requests during operation closure.
[01-80287-EN]