Problem/Question
This article clarifies the support status of SATOPrinterAPI.dll, including its dependency on MSVCR100.dll from the Microsoft Visual C++ 2010 Redistributable package.
Support Status
SATOPrinterAPI.dll is part of the SATO Printer API, which is an outdated component and is no longer actively maintained. As a result, SATO cannot guarantee that it is free from bugs, functional issues, or security vulnerabilities, including those related to older Microsoft runtime libraries.
Please note that official support for the SATO Printer API will end on 1 December 2026.
Resolution/Answer
We recommend using the Multi LABELIST Component (MLC) as the supported replacement.
Multi LABELIST Component (MLC) is a .NET-based module designed to integrate label printing into custom applications and is recommended for new systems and new customers.
Existing customers may migrate from the SATO Printer API to MLC if they have the required development expertise to update their applications.
For more information or assistance, please contact SATO Customer Service or your local SATO representative.