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  1. SATO Help Center
  2. FAQs
  3. FAQ

FAQ

  • Hand Labeler Repair Request
  • Checking Your Printer's Warranty
  • Where can I get a license key for Label Gallery?
  • How to Order Replacement Parts
  • Does the printer need an internet connection to scan SATO Online Services (SOS)?
  • What is the different between Wi-Fi and Wi-Fi direct?
  • Which printer models support direct PDF printing?
  • Can I use perforated labels with CL4/6NX Plus printers?
  • Can I use water to clean the printhead of my printer?
  • Can I set up multiple printers on one network?
  • Does the PW2/4NX printer support thermal transfer printing?
  • What is the WS2/4 printer utility?
  • How do I clean the RFID antenna?
  • Where can I download the SATO Online Services (SOS) app?
  • What is the print resolution for FX3-LX?
  • Does RFID encoding require special firmware updates?
  • How do I change the platen roller on the WS4 TT printer?
  • How do load a ribbon in the WS4 TT printer?
  • What is the Pure Line feature on the platen roller?
  • Can external keyboard be connected to CL4/6NX Plus printer?
  • Can I print labels with variable data such as serial number or time?
  • What wireless are supported by the CL4NX Plus/CL6NX Plus?
  • Can the CL4/6NX Plus print in color?
  • What should I do if the LCD screen is blank?
  • What is All-In-One Tools?
  • What is WS2/4 printer utility?
  • Can I connect my PC to printer via LAN and USB?
  • New Printer Setup Tips
  • (WS4) - How do I calibrate the media sensor?
  • (WS4) - How do I reset the printer to factory defaults?
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