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Mobile All-In-One Tool - The App Unable To Connect To The SATO Printer.

Toms
Updated

The App unable to connect to the SATO printer.

- Ensure your printer is powered on and connected to the same network as your mobile device.

- Check that you have entered the correct IP address or Bluetooth address when adding the printer.

Adding Printers to the Printer List

You can add SATO printers connected via TCP/IP (LAN or Wi-Fi), and Bluetooth (Android device only) interfaces to the printer list. Please note that only printers supported by the Mobile All-In-One Tool can be added.
On the [Printer] page, tap  on the upper right corner to show the [Add Printer] screen.
If your printer list is empty, you may also tap the [Add Printer] button.
The following procedures show various interface options to connect to the printer.

-  Make sure the printer is supported by the current version of the Mobile All-In-One Tool.
Supported Models

The following models of SATO printers* are supported by the current version of the Mobile All-In-One Tool:
•
CL4NX/CL4NX Plus/CL4NX-J/CL4NX-J Plus series
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CL6NX/CL6NX Plus/CL6NX-J/CL6NX-J Plus series
•
CT4-LX/CT4-LX-HC (International Model)/HC4-LX series
•
FX3-LX_Ln (International Model)
•
PW208NX/PW208mNX
•
PW4NX
•
S84NX/S86NX series (International Model)
•
WT4-AXB series (International Model)
* Printer availability differs across countries or regions. Please contact your SATO reseller or technical support center for more information.
　
Mobile All-In-One Tool is undergoing continual refinement, and it is expected that other SATO printer models will be supported in the future, in line with customer demand.
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NFC interface is installed for all CL4NX-J/CL6NX-J printer series (Japan version) and CL4NX/CL6NX printer series serial number starts with 6B or newer (overseas version).
Please note that the functions are available for the CL4NX/CL6NX printer series only with the serial number starting with 6B or newer for overseas versions, and the printer firmware version must be 1.8.0-r8 or newer.

 

[04-80131-EN]