Window Operating System - How To Find The Printer Resolution (dpi) – SATO Help Center

Problem/Question

How to find the printer dpi or resolution on Window Operating System.

Applicable To

SATO All-in-One Tool, Web Config, Printer Utility.

Resolution/Answer

SATO All-in-One Tool

Launch All-In-One Tool, from main screen,

1. Select the printer and a pop-up screen will show printer information.
2. Refer to the Model for dpi information.

Web Config

Access to printer setting by web config. The dpi information will be on top right of the screen.

Accessing to the Web Configuration Page

The product can be operated through a web configuration page using any browser.

With an Ethernet LAN or WLAN connection, users can remotely get information from the product or perform the product settings.

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You need the product's IP address to access the web configuration page. The product's IP address can be checked in [Settings] > [Information] > [IPv4 Address].

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If the product's [Settings] > [Interface] > [Network] > [Advanced] > [Firewall] > [Enable] menu is set to [Enabled], [Settings] > [Interface] > [Network] > [Advanced] > [Firewall] > [Allow Services And Ports] > [WebConfig] must be set to [Enabled].

Open up the browser and enter the product's URL.

If the product's IP address is 192.168.143.123, enter the following URL: https://192.168.143.123 When a security certificate is prompted, you must acknowledge and click Continue.

The web configuration page for the product appears. On the upper right (1) of each page, the model name, current resolution and MAC address are shown.

SATO WS2 Printer Utility

launch the printer utility, the dpi information is shown at top left of screen, refer to below picture.

SATO WS4 Printer Utility

launch the printer utility, the dpi information is shown at top left of screen, refer to below picture.

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