The login password depends on the printer's Build Version. Before determining the login password, first check the printer's Build Version. You can view the Build Version from the printer's Information menu or by printing a Factory Test Print.
[1] Check the Build Version from the Printer
Here are the Button Operation and Screen transition diagram.
Button Name/Button Operation |
Arrow types |
Screen operation |
 (Print/Select) button |
 |
|
Press +  for more than 2 seconds |
 |
|
Press + for more than 3 seconds |
 |
|
 (Power) button |
 |
- Power on (1)
- Press and simultaneously for more than 3 seconds and check "FW :". (2)
*--In case that the Firmware version is 3.6.0 or later.
or - Turn to Offline (3)
- Go into the setting mode pressing and simultaneously for more than 2 seconds. (4)
- Select Information and go to Build Version. (5)
- It will be displayed as "Name". (6)
[2] Check the Build Version Using a Factory Test Print (If it is not able to check with [1])
- Power on (1)
- Turn to Offline (3)
- Go into the setting mode pressing and simultaneously for more than 2 seconds. (4)
-
Select Tool > Test Print > Factory
For more information about Test Print, please visit our Web Manual.
Press the
button to start a test print. Press the button again to pause printing.To stop the test print, first pause printing, and when press the
button.
Once you have confirmed the firmware Build Version, please refer to the password information below.
A) Build Version: 3.7.0 or newer
The login credentials can be found on the label provided within the printer packaging.
The Password would 8-digit code described on the label.
*In case of this case image, it will be "ZZZZZZZZ"
B) Build Version: older than 3.7.0
It needs to update printer firmware. Kindly contact us or your reseller where you purchased the printer.
After the printer firmware is updated ver. 3.7.0 or newer, the Password will be "0310".
[12-80323-EN]